Shipping & Returns
Our deliveries are offered by various well-known delivery services.
We aim to send your products. Within 12 hours upon receipt of your payment It can happen that a product is not in stock . In that case you will hear this in time. We deliver product as soon as possible . If you do not want to wait , you can also choose something else or you get your money back . If you find out anything else we settle the difference with you .
Returns and defects
Despite the great care we devote to your order , it may happen that a product becomes defective , or you receive a wrong product fault . In these cases you should contact Carcosmetics BV in 3 days contact
Unstamped shipments will not be accepted . For fast processing of your complaint, you must send a copy of the invoice and . The reason for the return Your can also call first contact us at : Tel : 0031765430808
* My package is damaged on the outside
We are pretty sure that you are satisfied with your purchase from Carcosmetics Webshops
Should it , however, so that the goods on the outside faulty , incorrect or damaged , you must notify the delivery of the parcel this immediately.
You shall not take the package . Please as soon as possible contact us at: Tel : 0031765430808
* Package is damaged in the packaging
If the package you have received damaged during transport is hit, you can return the product to us within 4 days to be . Exchanged
Please contact us as soon as possible : Tel : 0031765430808
You will receive a return code that you need to insert so we can respond quickly and efficiently. In the package We ensure that you get a new product asap . Your shipping will be refunded .
* My product is defective
You have the right to return . Defective product within the warranty period
Please as soon as possible contact us at: Tel : 0031765430808
You will receive a return code that you need to insert so we can respond quickly and efficiently. In the package
We ensure that you get a new product asap . ( subject to the warranty conditions are met )
Your costs will not be reimbursed .
Rules for sending back
Wrap the package carefully and send it back to Carcosmetics BV
Low Stone 17 , 4815 PH Breda Webshops .
If possible, keep proof of shipment, you are responsible for the package until it arrives with us . It is the responsibility of the sender to pay the cost of sending and to ensure that the product is not damaged during transportation . If the products do not arrive properly , we can pass on any cost before we proceed to the refunding of hetverschuldigde amount . Any amount due will be paid as soon as possible to the claimant within 30 days after receiving the product .
We will email you or call the confirmation of receipt . If you live outside the EU , we can unfortunately not refund the original shipping if you cancel the order. You can expect a refund of the amount within 30 days after our receipt of the product . If you have not received a confirmation email please contact us .